Cookie Policy
1. Introduction
At Venus Noir, discretion, privacy and customer trust are fundamental to everything we do.
This Cookie Policy explains how cookies and similar technologies are used when you visit or interact with the Venus Noir website (“Website”).
We recognise that browsing intimate wellness products is personal. Information relating to your visit deserves the same level of care, confidentiality and security as every other aspect of your experience with Venus Noir.
This Policy explains:
- what cookies are;
- why we use them;
- the choices available to you;
- how you can manage your preferences.
This Cookie Policy should be read together with our Privacy Policy and Terms of Service.
2. What Are Cookies?
Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website.
Cookies help websites function correctly, improve user experience, remember your preferences and provide information that assists website owners in maintaining and improving their services.
Cookies generally fall into two categories:
- Session Cookies
These exist only while your browser remains open and are automatically deleted when your browsing session ends.
- Persistent Cookies
These remain on your device for a defined period or until manually deleted. They enable websites to remember your preferences between visits.
In addition to cookies, similar technologies may also be used where appropriate, including local storage, web beacons and security tokens that perform comparable technical functions.
3. How Venus Noir Uses Cookies
Cookies help us provide a secure, efficient and personalised experience while maintaining the premium standards expected from the Venus Noir brand.
Depending upon your preferences, cookies may be used for the following purposes:
- maintaining secure website functionality;
- remembering your cookie consent preferences;
- supporting checkout and shopping basket functionality;
- protecting the Website against fraud and malicious activity;
- remembering language or accessibility preferences;
- improving website performance;
- understanding how visitors use the Website;
- measuring the effectiveness of our content and marketing activities where consent has been provided.
Venus Noir does not use cookies to intrude upon your privacy or to build unnecessary profiles relating to your personal life.
4. Categories of Cookies
The Website may use the following categories of cookies.
- Strictly Necessary Cookies
These cookies are essential for the operation of the Website and cannot be disabled through our Cookie Preference Centre.
They enable core website functions including:
- secure browsing sessions;
- shopping basket functionality;
- order processing;
- age verification;
- website security;
- fraud prevention;
- remembering your cookie preferences;
- load balancing and technical performance.
Without these cookies, certain parts of the Website may not function correctly.
- Functional Cookies
Functional cookies remember choices you make while using the Website, improving your browsing experience during future visits.
Depending upon your preferences, these cookies may remember:
- language selection;
- currency preferences;
- accessibility settings;
- recently viewed products;
- wishlist information;
- display preferences.
Functional cookies improve convenience but are not essential to the operation of the Website.
- Analytics Cookies
Analytics cookies help us understand how visitors interact with our Website.
They may provide anonymous or pseudonymised information regarding:
- pages visited;
- browsing patterns;
- website performance;
- visitor numbers;
- technical issues encountered.
This information helps us improve the usability, performance and overall customer experience of the Website.
Where analytics technologies are used, Venus Noir will take reasonable steps to minimise the amount of personal information collected and configure such services in accordance with applicable data protection requirements wherever reasonably possible.
- Marketing Cookies
Marketing cookies help us understand the effectiveness of our advertising and promotional activities.
These cookies are used only where you have provided your explicit consent.
Where enabled, they may help us:
- measure campaign performance;
- understand customer engagement;
- improve future communications;
- deliver content that is more relevant to your interests.
Venus Noir will never knowingly use marketing cookies to expose your browsing of intimate wellness products in a manner inconsistent with our commitment to customer privacy.
Marketing cookies may be accepted, declined or withdrawn at any time through our Cookie Preference Centre.
5. Third-Party Technologies
To operate the Website securely and efficiently, Venus Noir may use carefully selected third-party providers for services including:
- website hosting;
- website security;
- payment processing;
- analytics;
- fraud prevention;
- age verification;
- customer communications;
- review collection.
These providers may place cookies or similar technologies where necessary to deliver their services.
Each provider operates under its own privacy practices and legal obligations.
Where required by law, non-essential third-party cookies will only be activated after you have provided your consent.
6. Your Cookie Choices
When you first visit the Website, you will be presented with a Cookie Preference Banner.
You may choose to:
- Accept all cookies;
- Reject all non-essential cookies;
- Customise your cookie preferences.
Your decision will be respected and recorded in accordance with applicable data protection legislation.
You may change your cookie preferences at any time by accessing the Cookie Settings link available on the Website.
Withdrawing consent will not affect the lawfulness of any processing carried out before your preferences were changed.
7. Managing Cookies
In addition to using the Cookie Preference Centre available on the Website, you may also manage cookies directly through your internet browser.
Most modern browsers allow you to:
- view cookies stored on your device;
- delete individual cookies;
- delete all cookies;
- block cookies entirely;
- receive notifications when cookies are placed on your device.
Please note that restricting or disabling certain cookies may affect the functionality of the Website.
Features such as shopping basket functionality, account login, saved preferences and certain security features may not operate as intended if essential cookies are disabled.
8. Current Cookies in Use
The cookies and similar technologies used by Venus Noir may change as the Website develops and new functionality is introduced.
Rather than maintaining a fixed list within this Policy, an up-to-date record of the cookies currently in operation will be made available through our Cookie Preference Centre or Cookie Settings page.
This information may include:
- cookie name;
- provider;
- purpose;
- category;
- storage duration.
Where additional third-party technologies are introduced, this information will be updated accordingly.
9. Future Technologies
As Venus Noir continues to develop, we may introduce additional technologies that improve security, accessibility, customer experience or Website performance.
Where any new technology stores information on your device or processes personal data in a manner requiring consent under applicable legislation, appropriate notice and consent mechanisms will be implemented before such technologies become active.
10. International Data Processing
Some carefully selected third-party service providers used by Venus Noir may process limited technical information outside the United Kingdom.
Where this occurs, we will take reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection legislation.
Such safeguards may include:
- adequacy decisions;
- Standard Contractual Clauses;
- equivalent lawful transfer mechanisms recognised under applicable legislation.
11. Changes to this Cookie Policy
Venus Noir may update this Cookie Policy from time to time to reflect changes in:
- applicable legislation;
- regulatory guidance;
- technology;
- Website functionality;
- our business operations.
The most recent version will always be published on the Website.
Where material changes are made, we may provide additional notice through the Website or by other appropriate means where required by law.
Continued use of the Website following publication of an updated Cookie Policy constitutes acknowledgement of those changes.
12. Contact Information
If you have any questions regarding this Cookie Policy, your cookie preferences or how cookies are used on the Website, please contact us:
Venus Noir
- Website: venusnoir.net
- Email: contact@venusnoir.net
We will respond to enquiries within a reasonable timeframe and in accordance with applicable data protection legislation.
13. Your Privacy Commitment
At Venus Noir, privacy is not simply a legal obligation—it is a fundamental part of the experience we aim to provide.
We recognise that purchasing intimate wellness products is personal, and we are committed to handling your information with discretion, transparency and respect.
Our use of cookies is guided by the principle of collecting only the information necessary to operate, protect and improve the Website while giving you meaningful control over your privacy choices.
Governing Law
This Cookie Policy shall be governed by and interpreted in accordance with the laws of England and Wales.
Nothing contained within this Policy limits any rights available to you under applicable data protection or consumer protection legislation.
For further information regarding how we collect, use and protect personal information, please refer to our Privacy Policy.
Thank you for visiting Venus Noir.